Returns & Refund Policy

Refund & Return Policy

We want you (and your pup!) to love your costume this Halloween.
If there’s any issue with your order, please contact us within 30 days of delivery at AperoStores@gmail.com

 Damaged or Incorrect Items

If your costume arrives damaged or isn’t what you ordered, we’ll send a replacement or full refund — no questions asked.

Late Delivery

If your order hasn’t arrived within 30 business days from shipment, we’ll offer a refund or replacement.

Keep in mind: Halloween is our busiest season!
Shipping carriers may experience delays beyond our control. We recommend ordering early so your costume arrives before the big night.

Change of Mind

Since our costumes are shipped directly from our suppliers and prepared individually, we can’t accept returns for reasons other than damage or delay.

Refunds are issued to your original payment method and may take 5–10 business days to appear.

For help, reach us anytime AperoStores@gmail.com— we’ll do our best to make sure your Halloween goes smoothly. 🐾🎃